Digital Product Fulfillment Policy

1. Nature of Products: 100% Electronic Digital Goods

All software utilities sold by FarookTech LLC—including PulseGuard CLI, DevVault Secrets Engine, FormFlow Relay Package, and LogTrace Container Viewer—are strictly intangible digital goods.

FarookTech LLC does not ship physical media, discs, hardware dongles, or boxed merchandise. Consequently, there are zero shipping fees, zero postal handling charges, and zero customs tariffs applied to any order.

2. Delivery Timeframe & Fulfillment SLA

Upon successful confirmation of payment for your $9.99 USD software license via Stripe:

3. Contents of the Digital Delivery Package

Each license delivery bundle emailed to you contains:

• Unique License Key & Certificate: Cryptographically signed license token registered to your name/organization.
• Secure Binary Download URLs: Direct links to pre-compiled binaries for macOS (Intel & Apple Silicon), Linux (x64/ARM64), and Windows.
• Docker Registry & Package Token: Private image pull credentials for containerized daemon deployments.
• Offline Documentation & Architecture Guides: Complete markdown and PDF operational documentation.

4. License Key Recovery & Re-Delivery Support

If your delivery email is misplaced, filtered into spam, or deleted, FarookTech LLC provides unlimited free re-delivery of your software license.

Simply email support@farooktech.com from the email address used during purchase with your approximate order date or Order Reference ID. Our support team will re-issue your license bundle within 12 business hours.